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Returning an Item

If you would like to return an item to Hardball Fans, please follow these steps:

1. The return must be made within 30 days of receipt. The product cannot be used. Return applies only to new items without any use. All bats must be in original packaging. To return an item, click here and fill out the Return Form thoroughly so that we can process your return as quickly as possible and get your exchange/credit back to you right away.

2. Upon receipt and inspection of the product, credit will be processed against the credit card used for the purchase. If you paid by money order, we will mail you a refund. Please allow 14 days after our receipt for processing your credit or mailing your refund. If you are exchanging for a different product we will process the exchange and ship it out to you or contact you with any questions or clarifications.

Returned items are subject to a 15% restocking fee. Exchanges incur no restock fees.

For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Ship the return package to:

Hardball Fans
Attn: Returns
3433 Midlink Dr.
Kalamazoo, MI 49048